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面试成功指南

Interview Skills Workshop

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今天学什么 · Today's Agenda

三大步骤 Three Key Steps

面试前 · 面试中 · 面试后 Before · During · After — 30 minutes

①

准备 Prepare

面试前 Before the Interview

②

面试中 During

表现与沟通 Impression & Communication

③

面试后 After

跟进与下一步 Follow Up & Next Steps

面试前Before the Interview

面试前准备 How to Prepare

面试前 — 这五件事要做好 Five things to do before your interview

1

了解公司Research the company

他们做什么？有多少员工？What do they do? How many staff?
2

准备服装Plan your outfit

整洁正式，避免休闲装Neat and professional — no casual wear
3

练习回答Practice your answers

对着镜子或请朋友帮忙Practice in a mirror or with a friend
4

准备文件Bring your documents

简历、身份证、推荐人联系方式Resume, ID, references list
5

提前出发Leave early

提前15分钟到达 — 守时很重要Arrive 15 minutes early — punctuality matters

常见问题Common Questions

常见面试问题 Common Interview Questions

提前准备这五个问题的答案 Prepare short answers for these five questions

① 请自我介绍① Tell me about yourself

介绍您的工作经验和技能（1–2分钟）Share your work background and skills (1–2 minutes)

② 为什么想做这份工作？② Why do you want this job?

说您对公司感兴趣的原因Explain what interests you about this company

③ 你有什么优点？③ What are your strengths?

说一个具体优点加上工作例子Give one strength with a specific work example

④ 你有什么工作经验？④ What experience do you have?

简述过去的工作职责和成就Briefly describe past duties and achievements

⑤ 你有什么问题想问我？⑤ Do you have any questions for us?

提问表示您认真、有准备Asking questions shows interest and preparation

练一练 · 互动活动Activity · Practice

配对练习 Match the Answer

每个答案对应哪个问题？ Which question does each answer belong to?

答案Answers

A

我在餐厅工作了五年，擅长与顾客沟通。I worked in a restaurant for five years and I'm great with customers.

B

我做事认真，在上一份工作从不迟到。I'm reliable — I was never late at my last job.

C

我很喜欢帮助别人，这家公司的服务理念和我一样。I love helping people, and this company's values match mine.

问题Questions

你有什么优点？What are your strengths?

请自我介绍Tell me about yourself

为什么想做这份工作？Why do you want this job?

面试技巧Interview Skill

如何回答行为问题 How to Answer Behavior Questions

用STAR方法组织您的答案 Use the STAR method to structure your answer

S

情境 SituationSituation

当时的情况是什么？What was the situation?

T

任务 TaskTask

您的职责是什么？What was your responsibility?

A

行动 ActionAction

您具体做了什么？What did you specifically do?

R

结果 ResultResult

结果是什么？有何改变？What was the outcome?

练习题Example question

"请讲一个您在工作中解决问题的例子。" "Tell me about a time you solved a problem at work."

不够具体Too vague

"我做事很认真,会解决问题。" "I work hard and I solve problems."

用 STAR 回答Using STAR

"上周餐厅很忙(S),我负责前台(T)。我请同事帮忙打包外卖,自己专心接待客人(A),没有一个客人投诉(R)。" "Last week the restaurant was busy (S). I was at the front desk (T). I asked a coworker to handle takeout while I greeted guests (A). No customer complained (R)."

面试中During the Interview

第一印象很重要 First Impressions Matter

这四件事影响您给雇主的印象 Four things that shape how employers see you

握手微笑Firm handshake, smile

礼貌、自信地打招呼Greet with confidence and warmth

眼神接触Eye contact

表示您认真在听Shows you are engaged and listening

坐姿端正Sit up straight

展示自信和专业Projects confidence and professionalism

手机静音Silence your phone

面试前记得静音或关机Turn off or silence before entering

语言技巧Language Tips

语言小技巧 Helpful English Phrases

听不懂时，可以用这些句子 Use these phrases when you need help understanding

"Could you please repeat that?"

请再说一遍好吗？Please repeat that.

"Let me think for a moment."

让我想一想。Let me think.

"Could you speak a little slower?"

我懂一点，请说慢一点。Please speak more slowly.

"Could you write that down?"

能写下来吗？Please write it down.

✓ 可以开口问！雇主欣赏诚实。✓ It's okay to ask — employers respect honesty.

It's completely fine to ask for clarification. Asking questions shows you are trying your best.Asking for help is not weakness — it shows you care about understanding correctly.

面试后After the Interview

面试后：跟进 Follow Up After the Interview

三步走 — 展示您的专业态度 Three steps to show professionalism

第1天Day 1

发感谢信Send a thank-you message

电子邮件或短信均可："谢谢您今天的时间。"Email or text: "Thank you for your time today."

第7天Day 7

礼貌询问结果Politely ask for an update

"您好，想问一下我的申请有什么进展吗？""Hello, I wanted to follow up on my application."

第14天Day 14

继续找工作Keep applying elsewhere

不要只等一家 — 多申请几份工作Don't wait for one company — apply to several

💡 感谢信很重要 — 即使只有一两句话💡 A thank-you message matters — even one sentence helps

A thank-you message shows professionalism and keeps you top of mind. Most applicants don't send one — it's your advantage.Most applicants skip the thank-you message. Sending one gives you an edge.

互动测验Quiz

对还是错？ True or False?

两道题 — 举手投票 Two questions — raise your hand to vote

① 面试可以穿休闲装（如牛仔裤）。① You should wear casual clothes (like jeans) to a job interview.

You should wear casual clothes (like jeans) to an interview.面试可以穿休闲装（如牛仔裤）。

🙋 举手 — 对 TRUE / 错 FALSE🙋 Raise your hand — TRUE / FALSE

✗ FALSE — 错误False

要穿专业、整洁的衣服。第一印象很重要！Wear professional, neat clothing. First impressions matter!

Always dress neatly and professionally — clean, pressed clothes show you are serious about the job.Wear neat, professional clothing to every interview. It shows respect and seriousness.

② 面试结束时可以向面试官提问。② It's okay to ask questions at the end of an interview.

It's okay to ask the interviewer questions at the end.面试结束时可以向面试官提问。

🙋 举手 — 对 TRUE / 错 FALSE🙋 Raise your hand — TRUE / FALSE

✓ TRUE — 正确True

提问表示您有兴趣、有准备！Asking questions shows you are interested and prepared!

Always prepare 1–2 questions to ask the interviewer. It shows engagement and professionalism.Prepare 1–2 questions to ask — it shows interest and engagement.

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